companion
Understand outcomes. Investigate decisions. Drive confidence.
Data without context can be confusing. Even the best intelligence needs explanation, visibility, and oversight to be trusted and acted on with conviction.
Companion is the insight and oversight layer of Inform Manager, providing clear visibility into performance and supporting confident, outcome-driven decisions.
As a business, we have to offer the best service and use the best systems – that’s why we choose Percayso.”
Why Companion matters
Insurance decisioning isn’t just about what the output is – it’s about why it happened and how it affects performance.
Companion ensures you never have to guess. It provides transparent visibility into results, trends, exceptions and flags so teams can answer critical questions like:
Are our pricing outcomes aligning with expectations?
Where are risks clustering or trending?
Which decisions are driving referrals, disputes, or losses?
What behaviours or signals need review or adjustment?
Companion brings intelligence out of the black box and into your decision workflows.
What Companion delivers
Clear performance insight
See how intelligence outputs are driving decisions across quotes, policies, and portfolios, all in one place.
Investigate with confidence
Dig into individual cases, exceptions, and alerts to understand why a result occurred and what should happen next.
Monitor trends and patterns
Track how behaviours and outcomes evolve over time, uncovering systemic issues or opportunities for improvement.
Support governance and audit
Generate traceable, explainable records that support regulatory review, internal audit, and delegated authority oversight.
How it works
Companion gives you a powerful combination of visibility and control:
Outcome visibility
View results, flags, and performance metrics in context — helping teams interpret decisions and assess impact.
Drill-down investigation
Explore individual decisions, exceptions, and alerts to understand root causes and take appropriate action.
Together, these layers give you a complete line of sight into how intelligence is performing, at scale and with confidence.
Designed for real insurance teams
Companion supports the work of:
Pricing analysts – monitor the real-world impact of segmentation and price strategies
Underwriters – investigate anomalies or unexpected behaviours
Fraud teams – validate suspicious signals and adapt rules
Risk & compliance teams – demonstrate traceability and explainable outputs
It ensures intelligence is not just delivered – it’s understood, trusted, and actionable.
